Key Takeaway 1: Not making commitments erodes trust.  A commitment is not a goal.  A commitment is something you absolutely will do.  Think through what you'll need to do in order to fulfill it, external factors not in your control, the realistic timeline, and any necessary re-prioritizations.  Then you can be clear on what your commitments are and what they are not.  It is better to create fewer commitments and deliver on all of them than make more and only deliver on some (Anderson, 2023).

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Key Takeaway 2: Every leader fits into one of the four leadership types shown in Exhibit 1 (based off of William Moulton Marston's DISC model).  They can fit only in one, in a blend of 2, or perhaps embody different types in the different parts of their life (Anderson, 2023).   

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Key Takeaway 3: Authentic Leadership is created by leaders and followers together, being relationally authentic.  Authentic leaders lead from their own convictions based on self-concept and how self-concept relates to actions.  The self-concept depends on the life story of the leader.  They exhibit the following 5 characteristics: (1) a sense of purpose; (2) strong Values; (3) trusting Relationship with others; (4) Act upon their values; and (5) are sensitive to others.